Frequently Asked Questions - Relocating to Bangkok
Renting a property and relocating to Bangkok
Some FAQs - questions and answers on line

Category - Utilities and Maintenance:

1.  Utility payments and maintenance procedures:

You need to know how and where to pay your utility bills. You need to know the contact numbers of your landlord or his representative in case some urgent repairs need doing. You will need to know how to call the emergency services if you need them. You also will need to know where the nearest hospital is (in case of an emergency for snake bites and other urgent matters).

You will also need to know what to do when the electricity is cut off without your own fault - blackouts and brownouts, - also, what to do when the water is disconnected and you have to recognize the sounds on your telephone when it is not working.

2.  The Thai telephone service:

Lines ordered from True, T.O.T.  and or Telecom Asia seem to be better managed than older lines. If payment is not made after two full months, the line will be disconnected. Lines might have problems in during heavy rains due to temporary flooding of the area or top of the soi (lane) or road where you live.

There has been talk about altering the make-up of the billing service in Bangkok from a Baht3.- charge for unlimited time use to a metered charge of Baht 1 per minute  this has been going on for years - but is still not yet confirmed or in force.

There is no separate deposit for telephone use; all this should be included in your two  - three months security deposit. Immediately after you move into a house or agree on a house, you should check that the house has an IDD Line (International Direct Line). If it does not, the service can be opened and or closed at the local exchange at the request of the line's owner.

Telephone bills will always be received in the name of the owner of the line and you cannot change this system to your own name while in Thailand as only Thai citizens or foreigners with the proper paperwork can own a telephone line.

3.  Bottled and piped water in Thailand:

Bottled water is safe to drink, there are low-priced to more expensive of course according to the quality, taste and personal preference.

If you buy Polaris brand, it can be considered as safe, no guarantees. There will always be an adjustment period when people first arrive in Bangkok, while your digestive systems get used to a new environment and different brands of locally-made products.

It is not advisable to drink the tap water, although we have been informed by high authorities that in North Bangkok, directly adjacent to the Metropolitan Water Authority of Thailand, it is drinkable.

All Thai houses have to have an electric pump of sufficient power to push the water upstairs, as the government-supplied water pressure is not sufficient to get it there.

Apartment buildings have their own system, which should also include much larger pumps.

In addition, most houses should have a spare water tank containing at least 2,000 litres of water for washing/toilet flushing in the event of a temporary disconnection. Disconnection, if it happens, will normally be announced beforehand so that you have time to prepare to keep sufficient stocks of water.

Water is usually not cut off for days at a time, but the spare water tank is very handy in times of the yearly drought, which is announced nearly every March or April and can last until the start of the rainy season.

4.   The electric power in Thailand:

Electrical power in Thailand is 220 volts x 50 cycles/sec.

Generally, only two-pinned plugs are used in Bangkok; if you want something earthed or grounded, you will have to arrange to have this done especially for you.

5.  Thai  power blackouts or brownout periods in Bangkok:

Are not so often nowadays.  they occur, especially during the rainy season from May through to November each year. Blackouts do not go on for days, unless there is a power pole downed in a storm; otherwise the power is back on within hours. Brownouts do occur; then you will have some power, but maybe not enough to run the air-conditioning.

Private apartment buildings usually have their own stand-by generators.

6.   Cooking with gas:

Is entirely possible. The gas comes in steel bottles (small to large), bought from a local shop and delivered in a special truck or van. The cost is not high and a deposit is required for the gas bottle. It pays off to know the phone number of the shop and keep it handy for when you need more gas delivered.  Let the shop do the changeover of bottles, as gas valves are involved and they need to be secured properly.

7.  Special security deposits for Utility services:

These are included in your security deposit of two to three months rent and are not kept separate.

Thai house owners might, however, charge additionally for utility deposits for IDD telephone use. This should be negotiated beforehand and, if paid, included in the Lease Agreement.

8.  Garbage collection:

There is an efficient and inexpensive service to all households at least twice a week; it costs only about Baht20 to Baht30 per month.

Just leave your plastic rubbish bags outside your home, when you are aware on which days the garbage collectors come - watch out for the stray dogs, though. The garbage collectors will knock on your door once a month for their money.

Be sure to give a good Christmas/New Year bonus; otherwise you could discover that no garbage will be collected for the whole of January in the following year!  But that could happen just about anywhere in the world.

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